Startup success

Who can create the technical solutions for a startup?

In continuing the series of posts on software solutions for startups started on Nov 20, here I’ll list who would create those solutions. As a quick summary of what we’ve discussed so far: Startups often don’t have the internal capabilities to create their software applications unique and critical to the startup’s successThose software solutions are often […]

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Technology-solution

What technical solutions do startups need?

In a post on November 20 I suggested that there are many startup companies out there that aren’t able to create the technical parts of their new product or service on their own. This is in opposition to the many startups started by technology experts or geeks that can create their own solutions for their startup. I […]

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Customer Service

Three Reasons Why Customers Like Great Customer Service

I have found that one of a few big reasons that customers stick with us is our great customer service. I have discovered this through conversations and through surveying customers with Survey Monkey, that they really like and really want great customer service. For our custom software business that means providing them with: Quick responsesSolid technical workHonest […]

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Question-mark

Rewrite or not?

We face this question, “Rewrite or not?” with customers every year. “We have a custom software application written by [ABC company or programmer] in [XYZ technology]. It works but it has problems. Should we keep it alive and continue modifying it? Or should we start from scratch again and rewrite it?” That is a very […]

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Estimating

When to estimate a software project’s cost?

Here are several questions and answers regarding estimating custom software application projects with companies. This topic is something I have spent a lot of time thinking about over the past years. Keep in mind, the idea here is to start the conversation early about a software project. Q: When should a software developer or company […]

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Banish Uncertainty and Revolutionize Your Business with an IoT Business Transformation Plan

The good news is that in this digital age, no company needs to operate in the dark anymore. Leveraging the Internet of Things (IoT) in the right way can help you banish uncertainty.